30 Day Money Back

Our return policy lasts 30 days.

If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact sales@rxperfect.com before making a return so we may validate you in our customer database.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved we will give you instructions at that time.Your refund will be processed and credit will automatically be applied to your credit card once we receive the item.

Late or Missing Refunds: If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact sales@rxperfect.com.

Warranty: All product carry a limited one year warranty from date of purchase. If item(s) are defective or damaged please contact sales@rxperfect.com. We will review your situation and at that time determine if you qualify for a product check and give you further instructions at that time. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your claim. If you are approved, then you will receive the same product.

Returns & Warranty Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a warranty claim we will cover the cost of shipping the new item to you. If you are return shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.